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EPIC CAREERS

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THE IRON FOLK

The people behind the wondrous weapons, awesome apparel, auspicious artefacts and essential equipment at Epic Armoury are passionate experts in their respective fields. Many have a passion for game design, storytelling, fantasy adventures and immersive playacting thrumming in their veins – and they all have a spark of something special. We look for this spark when seeking additional members for our adventurous party.

From time to time, we publish job postings on this page, but let it be known that many among us were hired following a roll of initiative, a well-written application and a few cups of steaming coffee. If you are up to the challenge, please send your cover letter and curriculum vitae to job@ironfortress.com.

"Adventuring alone is a hard road.
Gathering a balanced party makes everything easier,
from conversation to combat."

– from Baldur’s Gate 3 (2023), Larian Studios

OPEN JOB POSITIONS

 

WAREHOUSE MANAGER

EPIC ARMOURY AMERICA

Iron Fortress | Louisville, Kentucky 40258, USA

DESCRIPTION

Forge your future at Epic Armoury! As the Warehouse Manager at our new fulfilment centre in Louisville, Kentucky, you'll play a central and critical role in ensuring the smooth operation and efficiency of our distribution and customer service.

Epic Armoury designs, manufactures, and distributes top-quality apparel and equipment for historical re-enactment, live-action role-playing, theatre and movie productions, and other immersive activities. Our vision is to inspire and empower people through recreational, immersive experiences. We believe people’s lives can be greatly improved by pushing personal boundaries together through play-acting in a positive community.

RESPONSIBILITIES

  • Team supervision: Effectively coach, motivate, and supervise your team, fostering a healthy working environment and ensuring understanding and adherence to following safety protocols, inventory management procedures, and order fulfilment processes.
  • Logistics and shipping: Managing shipment schedules, coordinating with carriers, and ensuring timely and accurate order fulfilment.
  • Warehouse operations: Implementing and enforcing safety protocols with adherence to all relevant safety regulations and industry standards, ensuring efficient workflow, identifying and addressing operational bottlenecks, and continuously seeking improvements.
  • Inventory management: Overseeing accurate receiving, storage, picking, and packing of goods, maintaining optimal inventory levels, and coordinating with the production and customer service teams.
  • Data management: Maintaining accurate and up-to-date inventory and shipment records, utilising warehouse management software effectively.
  • Financial forecasting: Collaborating with other departments to create and monitor operational budgets, anticipating demand fluctuations, and ensuring efficient resource allocation.

MINIMUM QUALIFICATIONS

  • A high level of self-agency, interpersonal skills and conflict management experience.
  • High school diploma or equivalent (GED accepted).
  • Forklift or reach truck certification (OSHA compliant)
  • Ability to often lift up to 25 pounds and occasionally up to 50 pounds.
  • Ability to safely work and operate in a physical environment that includes heavy machinery.

PREFERRED QUALIFICATIONS

  • Keen interest in the fantasy genre, live-action role-roleplaying, historical re-enactment and/or cosplay.
  • A bachelor’s degree in logistics, supply chain management or business administration.
  • Several years of recent experience working in a warehouse environment with office and inventory management software, especially G Suite and Microsoft Business Central.
  • Clear and thorough understanding of project management concepts, especially the coordination of cross-functional projects.
  • Deadline motivation with ability to project management, tasks prioritisation and work processes monetisation through software, such as Google Tasks, Jira, and Trello.

BENEFITS

  • Competitive salary and benefits package.
  • Collaborative and supportive work environment.

TO APPLY

Please submit your resume and cover letter, highlighting your customer service experience, forklift licence, and passion for the hobby to job@ironfortress.com. To read more about Epic Armoury, please visit our website. We look forward to reading your application!

Epic Armoury is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

WAREHOUSE WORKER

EPIC ARMOURY AMERICA

Iron Fortress | Louisville, Kentucky 40258, USA

DESCRIPTION

Forge your future at Epic Armoury! As a Warehouse Worker at our new fulfilment centre in Louisville, Kentucky, you'll be part of an enthusiastic team providing the best possible distribution and customer service.

Epic Armoury designs, manufactures, and distributes top-quality apparel and equipment for historical re-enactment, live-action role-playing, theatre and movie productions, and other immersive activities. Our vision is to inspire and empower people through recreational, immersive experiences. We believe people’s lives can be greatly improved by pushing personal boundaries together through play-acting in a positive community.

RESPONSIBILITIES

  • Order fulfilment: Picking and packing orders accurately and efficiently for shipping or pickup, retrieving items from storage using appropriate equipment such as ladders and forklifts.
  • Receiving and processing inventory: Unloading goods from trucks and containers, verifying quantities and inspecting for damage, scanning and labelling items according to our warehouse organisation systems, sorting and placing items in designated storage locations.
  • Customer service: Answering customer inquiries related to orders, stock availability, and delivery status, and resolving customer issues promptly and professionally, in relation to order errors, damaged items, and delivery delays.
  • Warehouse Maintenance: Keeping the work area clean and organised and replenishing stock on shelves and in picking areas.

MINIMUM QUALIFICATIONS

  • A high level of self-agency and interpersonal skills.
  • Basic mathematical skills.
  • Ability to often lift up to 25 pounds and occasionally up to 50 pounds.
  • Ability to safely work and operate in a physical environment that includes heavy machinery.

PREFERRED QUALIFICATIONS

  • Keen interest in live-action role-roleplaying, historical re-enactment and/or cosplay.
  • Several years of recent experience working in a warehouse environment.

BENEFITS

  • Competitive salary and benefits package.
  • Collaborative and supportive work environment.

TO APPLY

Please submit your resume and cover letter, highlighting your previous experience and passion for the hobby to job@ironfortress.com. To read more about Epic Armoury, please visit our website. We look forward to reading your application!

Epic Armoury is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.